The Huddle


Join the API Huddle

The future is uncertain at the moment. So we’re huddling, virtually, with fellow industry members to discuss the current situation and how best to proceed. Together we will share our challenges and work on sharing solutions. “None of us is as smart as all of us.”

Our most recent Huddle:

“Summer 2020: the good, the bad, and what we’ve learned”
The summer of 2020 has been hard fought. Despite the many challenges of operating during a pandemic, there have been several bright spots—operational wins, and even some banner weeks of business in July. On Tuesday, Aug. 25 at 2 p.m. EDT, the Adventure Park Insider Huddle will gather a roundtable of operators to share their wins and losses. We will dive into what worked and what didn’t, lessons learned, what they will carry forward as a permanent change, and thoughts on the future. Join us for what will be an interesting and informative discussion about the current situation and how best to proceed. All members of the industry are welcome to listen in. Email to get the Zoom link.

The Roundtable
Nick Thompson, Owner, Climbworks, TN
John Hines, Owner, The Adventure Park at Sandy Spring, MD
Kurt Damron, CEO Highlands Aerial Park, NC
Rachel Maestri-Hailey, Zipline Canopy Tour Manager, Zoar Outdoor, MA
Lori Pingle, Owner, ZipZone Outdoor Adventures, OH

Email to join the conversation and with any questions or comments. Please be sure to include your industry affiliation when you reach out. Already receiving the invites? You’ll be on the list to receive them moving forward for as long as we host the Huddles! If you have not received the Zoom link, please check your spam and/or email Sarah W. directly.

In the meantime, listen to past Huddles on PodSAM, the podcast channel of our sister publication, SAM (Ski Area Management) Magazine.

Download opening images from North Shore Adventure Park

Download opening images from the Adventure Park at Storrs

Download the Business Toolkit Signage from the Government of New Zealand

Download “COVID-19 Re-Opening Advice & Considerations” from Vertex Training

Download “Framework for COVID-19 Protection Measures for Staff and Guests in Connection with the Re-opening of Stationary Ropes Courses in Germany” from ERCA

Download “Examples of Options for the Development of a Corona Hygienic Plan (Scope: Germany)” from ERCA

Download the “Tennessee Pledge” for Attractions and Large Venues from the State of Tennessee

View “Six Steps to Extraordinary Experiences (Socially Distanced)” from Zip World UK

Download the “Camp Operations Guide” from the American Camp Association

Download “Getting Started with Online Training” from Be A Better Guide

Download a PDF on “Getting Started with Digital Training” from Be A Better Guide

Download the “People Recovery Playbook” from High Peaks Group

Download “Preparing for the Comeback” from Blend Inc.

Download the debrief from our last conversation on “Operating in the New Normal”.

Looking for more information on discussion groups to deep dive this topic? Leahy & Associates has partnered with ACCT on next steps for this conversation. To join, email

We’ll be doing these huddles weekly as long as they make sense. Staying connected in these times is more important than ever.



About Author

Olivia Rowan, Publisher —
Rick Kahl, Editor —
Dave Meeker, Senior Editor —
Sarah Borodaeff, Digital Editor ––


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