Park Spy

Our Park Spy mystery shopper calls zip line and aerial adventure operations to see how well staff handle guest service questions. Some responses are shining examples of how to speak with guests, others—well, judge for yourself.

Do you have a question our Park Spy should ask? Email it to [email protected] and if we choose your question, your park is immune from that issue!

Park Spy
0 Park Spy — Winter 2024

The question: I want to come zip lining and I have a service dog that almost never leaves my side. Can she join me on the tour? Is there a way to accommodate us?

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