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Park Spy — Winter 2020
“Can I bring my service animal?” An ADA wakeup call for customer service staff.
Search results for: park spy
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PARK SPY — FALL 2019
“DM Me.” We investigate how customer service staff respond to Facebook messages.
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Park Spy – Summer 2019
A nervous Park Spy calls to see if your guides are ready to take on guests this season.
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Park Spy — Spring 2019
We posed a reader’s question: “How does your park compare to others in their area?”
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Park Spy- Spring/Summer 2018
“Our religion dictates that we wear long dresses. Can you accommodate me?”
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Park Spy — Fall 2017
“I am interested in bringing a group from my company to do some teambuilding…”
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Park Spy— Spring Summer 2017
The question: “My family and I are planning to spend a good portion of the day at your park and I was curious what our options for food are?”
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Park Spy — Question on Multi-generational family activities.
Can you accommodate a multi-generational family? We put 10 parks to the test.
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Park Spy:: Hit the Brakes!
For this spy mission, we asked a common question that we assumed everyone would have a good answer for. We were wrong.
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Park Spy Winter 2016
How well do parks calm the fears of the timid? We put customer service to the test.
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Park Spy August 2015
We put customer service to the test with a pointed question about young kids.
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Park Departments
Explore articles from the pages of Adventure Park Insider on all the topics operators need to reach new heights. Trees…
