Contact Serena Iacobucci
Silver Bay, Minnesota

Assistant Park Manager
The Adventure Parks of Outdoor Venture Group are committed to promoting active enjoyment of the outdoors. Guests are encouraged to challenge themselves, build self-confidence and gain lasting memories. This is an incredible opportunity to join a growing company as we open our newest Adventure Park in Silver Bay, MN.

We are looking for someone who sees challenges and rapid growth as an opportunity rather than an obstacle, who wants to help others discover their sense of adventure and is committed to providing exceptional service while ensuring all safety regulations are followed. The ideal candidate enjoys working as part of a team and values training, mentoring and coaching.

This entry level management position is for an Assistant Manager-Course Operations and is primarily and directly responsible for the oversight and operation of the main Adventure Park facilities and climbing attractions. Responsibilities include, but are not limited to:
• Directly responsible for ensuring all safety standards regarding equipment, facilities and climbers are maintained at all times.
• Responsible for checking, inspecting and maintaining all equipment, park structures, facilities, grounds and trees daily
• Handles the training, scheduling and direct supervision of all immediate park staff, including course monitors, front staff and supervisors
• Responsible for staff communications, feedback, on-going training and performance reviews.
• Responsible for promoting a positive work environment and supporting the OV culture
• Responsible for ensuring that all employees meet all customer service and performance standards
• This position is the primary on-site responder to high course rescues or medical emergencies
• Responsible for assisting all staff and performing other duties as assigned
• Prior experience in adventure-industry facilities, travel/tourism, service industry, retail or sales preferred
• Excellent attention to detail coupled with the proven ability to multi task
• Proficient in Microsoft Office (Excel), Google Apps, and other systems involved in records management and documentation
• Must have exceptionally strong customer service and communication skills
• Must be a quick and independent learner, able to pick up things on the job and quickly adapt to new situation
• CPR and First Aid Certification or willingness to obtain certification
• Must be able to perform labor-intensive and physically demanding tasks that require regular heavy lifting, pulling, bending and climbing up to 70 feet.
• Prior HR experience preferred
• Must have an eye for detail, as well as the ability to look at the ‘big picture’ and be able to guide staff and park towards a common goal
• Must be capable of effectively handling high-pressure situations while remaining calm
• Strong leadership experience and experience in a supervisory position
In this position you must be available to work a full time seasonal schedule with overtime and weekend hours as needed. The position will work from March through October and the North Shore Adventure Park will run from May through October. Candidates must have full schedule availability and flexibility during this season, including weekends and holidays. Managers may work upwards of 60 hours per week during the peak season.
• All Adventure Parks and offices are in a natural, outdoor, wooded environment. Candidates must be comfortable and willing to work in all seasonal, outdoor weather conditions as operational and management duties may require
• Must be comfortable and willing to climb as necessary
• Able to lift and carry 50lbs
• CPR and First Aid Certification or willingness to obtain certification
• Rescue and climbing skills are highly preferred, but are not required


Please include cover letter, resume and contact information for two references or recent letters accepted.